CompTIA A+ Core 1 (220-1101) — Question 395

A technician is troubleshooting a user's laptop that randomly turns off. The technician disassembles the laptop and notices that various pieces of small sticker paper within the device have changed color from red to blue. Which of the following is the most likely cause of the laptop's issues?

Answer options

Correct answer: B

Explanation

The transformation of the sticker paper's color from red to blue typically indicates liquid damage, which is the most likely cause of the laptop's random shutdowns. A broken screen, swollen battery, or overheating would not result in this specific color change of the stickers.