CompTIA A+ Core 1 (220-1101) — Question 369

A user with an older laptop is unable to connect to the office network after new access points were installed. The user confirms that from home the laptop can connect wirelessly to the network. Which of the following should the user to do to quickly resolve the issue?

Answer options

Correct answer: A

Explanation

The correct answer is A, as a new USB adapter can provide the necessary compatibility and performance improvements to connect to the newer access points. The other options, such as installing a new SSD, connecting a biometric device, or adding a Bluetooth card, would not directly address the wireless connectivity issue.