CompTIA A+ Core 1 (220-1101) — Question 34

Documents are not printing out correctly from a laser printer at a conference. Some of the print is missing, and the pages come out unreadable. Which of the following should a technician do to fix this issue?

Answer options

• A. Exchange the transfer roller.
• B. Recalibrate the printer.
• C. Clear the jam.
• D. Replace the fuser assembly.

Correct answer: B

Explanation

Recalibrating the printer can help realign the print mechanism and improve print quality, making it the correct choice. While exchanging the transfer roller and replacing the fuser assembly may also address print quality issues, they are more drastic solutions that may not be necessary for this specific problem. Clearing a jam won't resolve the issue of missing print if there isn't a physical blockage.