CompTIA A+ Core 1 (220-1101) — Question 192

A technician verifies the slow boot time and slow OS performance of a tower server with a RAID 5 on a PCIe RAID card that does not support hot swapping. Which of the following steps should the technician take NEXT to verify RAID health?

Answer options

• A. Verify S.M.A.R.T. operation on the RAID card.
• B. Replace the failed drive while users are connected.
• C. Physically clean the HDDs and connectors.
• D. Shut down the server and check the RAID controller's status.

Correct answer: D

Explanation

The correct option is D because shutting down the server allows for a safe examination of the RAID controller's status, ensuring accurate assessment without risking data corruption. Option A is not the next step since S.M.A.R.T. checking typically requires the OS to be operational. Option B is incorrect as replacing a drive while users are connected poses a risk to data integrity. Option C, while potentially helpful, does not directly assess the RAID health and should not be the immediate next step.