CompTIA A+ Core 1 (220-1101) — Question 189

A technician is on site troubleshooting a customer's laptop. The technician needs to download a software update, but the company’s proxy is blocking updates. Which of the following would be the MOST appropriate action for the technician to take to get the update?

Answer options

• A. Connect to a hotspot
• B. Request a traffic exemption
• C. Change the DNS address to 1.1.1.1
• D. Update the Group Policy settings

Correct answer: B

Explanation

Requesting a traffic exemption is the most suitable solution as it directly addresses the issue of the proxy blocking the update. Connecting to a hotspot may not be allowed or secure, changing the DNS address does not resolve proxy issues, and updating Group Policy settings is usually not a quick fix for this particular scenario.