CompTIA A+ Core 1 (220-1101) — Question 175

The owner of a restaurant reports that wireless network connections are lost intermittently throughout the day. Which of the following steps should a technician take to troubleshoot the issue? (Choose two.)

Answer options

• A. Identify the location of devices that utilize 2.4GHz.
• B. Check to see if the phones are UTP or STP lines.
• C. Test to see if the copper electrical wires are causing interference.
• D. Map all of the wireless signals in the restaurant.
• E. Verify T568B is being used in the wiring closet patch panel.
• F. Schedule timed router reboots throughout the day.

Correct answer: A, D

Explanation

Identifying the location of devices using 2.4GHz (Option A) helps in recognizing potential interference sources, as this frequency is prone to congestion. Mapping all wireless signals in the restaurant (Option D) provides insight into coverage and possible dead zones, aiding in troubleshooting. The other options do not directly address wireless connectivity issues.