CompTIA A+ Core 1 (220-1101) — Question 174

A customer reports that access to the network fileshare has become much slower than usual, but local applications do not seem to have trouble. The technician checks the bandwidth to other servers and finds no issues. Which of the following should the technician check NEXT?

Answer options

• A. Level of network utilization
• B. Customer use of two-factor authentication
• C. Amount of local drive space
• D. RAID array drive health

Correct answer: D

Explanation

The technician should check the RAID array drive health because issues with the RAID can directly affect the performance of network file shares. The other options, such as network utilization and two-factor authentication, are less likely to be the cause of the specific slowdown described by the customer, and local drive space is irrelevant in this context.