CompTIA A+ Core 1 (220-1101) — Question 124

A technician recently received a written warning for causing a system-wide outage. The outage was a result of an unscheduled patch being manually pushed during production hours. Which of the following could have MOST likely prevented the technician from receiving the warning?

Answer options

• A. Following corporate procedures
• B. Testing before deployment
• C. Documenting the findings
• D. Establishing a plan of action

Correct answer: A

Explanation

The correct answer is A, as following corporate procedures likely includes guidelines for patch management and deployment timing, which would have prevented the technician from pushing an unscheduled patch. Options B, C, and D, while important, do not directly address the failure to adhere to established company protocols that led to the outage.