CompTIA A+ Core 2 (220-1002) — Question 91

A SOHO user is working on a laptop, but the wireless connection indicator is showing a limited connection. Each time the user tries to access a website, the browser redirects to an unfamiliar authentication page. Which of the following should the user check to troubleshoot the cause of the issue?

Answer options

• A. The existing wireless network connection
• B. The signal strength from the ISP regional satellite
• C. The data speeds from the user's ISP
• D. The user's default gateway settings

Correct answer: A

Explanation

The correct answer is A, as checking the existing wireless network connection is essential to identify if the device is properly connected to the network. Options B and C are not directly relevant since they pertain to the ISP's infrastructure rather than the user's connection. Option D, while important, does not address the immediate issue of limited connectivity and redirection to an authentication page.