CompTIA A+ Core 2 (220-1002) — Question 296

A user recently connected a Windows laptop to a free WiFi hotspot. After returning to the office, the user cannot access network shares. Which of the following is the MOST likely cause?

Answer options

• A. Remote access has been disabled
• B. The local firewall settings are incorrect
• C. Location-based settings are not turned on
• D. The network shares are hidden

Correct answer: B

Explanation

The most likely reason for the inability to access network shares is that the local firewall settings are incorrect, which can block access to shared resources. Remote access being disabled (A) is less likely to directly impact access to network shares, and location-based settings (C) do not typically affect connectivity in this context. The network shares being hidden (D) is also not a common cause for this specific issue.