CompTIA A+ Core 2 (220-1002) — Question 245

Joe, a user, is receiving automated replies but does not remember sending any emails to those recipients. He checks the sent items folder and sees email messages he did not send.
Which of the following would be the BEST way to resolve this issue?

Answer options

• A. Reset Joe's email password.
• B. Set up a rule to delete the automated replies.
• C. Mark the automated replies as spam.
• D. Rebuild Joe's profile.

Correct answer: A

Explanation

Resetting Joe's email password is the best solution because it helps secure his account and prevents further unauthorized access. The other options do not address the underlying issue of potential account compromise and only manage the symptoms rather than resolving the root cause.