CompTIA A+ Core 2 (220-1002) — Question 220

A user's login screen does not look normal when booting the computer. A technician states the computer was showing the company's workstation imaging system screen, but it has since been fixed. Which of the following did the technician update?

Answer options

• A. Operating system
• B. Drivers
• C. Boot order
• D. BIOS firmware

Correct answer: A

Explanation

The technician likely updated the Operating system to resolve the abnormal login screen, as this could indicate that the system was booting into an imaging environment. Updating drivers, boot order, or BIOS firmware would not typically lead to such a visible change in the login interface.