CompTIA A+ Core 2 (220-1002) — Question 192

A SOHO technician recently moved some data from one server to another to increase storage capacity. Several users are now reporting they cannot access certain shares on the network. When the users attempt to access the shares, they get the following error: Access Denied. The technician confirms the users are all in the proper security groups and have the proper access, but they are still unable to access the shares.
Which of the following are the MOST likely reasons for these issues? (Choose two.)

Answer options

• A. Administrative share permissions
• B. Mapped drives
• C. Group Policy hours restriction
• D. Denied write/delete permissions
• E. Disabled proxy settings

Correct answer: A, B

Explanation

The issues are most likely related to Administrative share permissions and Mapped drives. Administrative share permissions may not have been set correctly after the data move, preventing access, while Mapped drives may not be reconnecting properly to the new server location. The other options, such as Group Policy hours restriction and Disabled proxy settings, are less relevant to file share access issues.