CompTIA A+ Core 2 (220-1002) — Question 145

A user browses to a company's intranet page and receives an invalid certificate message. A technician discovers the certificate has expired. A new certificate is put in place and installed on the user's computer; however, the user still receives the same message when going to the intranet page. The technician tries with a third-party browser and connects without error. The technician needs to make sure the old certificate is no longer used in Internet Explorer. Which of the following
Internet Options should the technician use to ensure the old certificate is removed?

Answer options

• A. Advanced
• B. Clear SSL state
• C. Publishers
• D. Certificates

Correct answer: D

Explanation

The correct answer is D, as accessing the Certificates option allows the technician to manage and remove old or expired certificates that might still be cached in Internet Explorer. The other options do not specifically address certificate management; for instance, 'Clear SSL state' only clears cached SSL certificates, which may not resolve the issue with the expired certificate.