CompTIA A+ Core 2 (220-1002) — Question 137

A technician submitted a change control request to upgrade the firmware on all company switches at the same time, during off hours, and through automation.
Which of the following change management documents is MOST important to create to ensure the upgrade will not adversely affect the business?

Answer options

• A. Plan for the change
• B. Scope of the change
• C. Risk analysis of the change
• D. Documentation of the change

Correct answer: C

Explanation

The most important document to create is the Risk analysis of the change because it helps identify potential issues that could arise during the firmware upgrade, ensuring that the business is prepared for any negative impacts. The Plan for the change and Scope of the change are also important, but they do not specifically address the potential risks associated with the upgrade. Documentation of the change is necessary for record-keeping but does not mitigate risks.