CompTIA A+ Core 2 (220-1002) — Question 131

Joe, a technician, recently installed drivers for a webcam, but he is now experiencing issues when trying to operate it. Which of the following should Joe check
NEXT to troubleshoot the issue?

Answer options

• A. Services
• B. Device Manager
• C. Event Viewer
• D. Programs and Features

Correct answer: B

Explanation

The correct answer is B, Device Manager, because it allows Joe to check if the webcam is recognized by the operating system, if the drivers are installed correctly, or if there are any conflicts. The other options like Services, Event Viewer, and Programs and Features do not directly address hardware driver issues and may not provide the necessary insights into the device's operational status.