CompTIA A+ Core 1 (220-1001) — Question 262

A home user installed a new high-end video card for 3D gaming and virtual reality into a mid-tower PC. The user frequently experiences sudden shutdowns in the middle of game play across multiple applications. Which of the following troubleshooting steps should be taken to isolate the issue? (Choose two.)

Answer options

• A. Verify if the current power strip ampere rating is sufficient
• B. Inspect the battery in the uninterruptible power supply
• C. Examine cooling requirements to determine if the current cooling solution is adequate
• D. Confirm the latest patches for all impacted applications are installed
• E. Check the BIOS configuration settings to ensure all fans are on automatic
• F. Determine if the current power supply is capable of meeting the requirements

Correct answer: C, F

Explanation

The correct answers are C and F because inadequate cooling can lead to overheating and sudden shutdowns, and a power supply that cannot meet the demands of a high-end video card can also cause instability. Options A, B, D, and E, while relevant to general troubleshooting, are less likely to be the direct cause of the shutdowns in this scenario.