CompTIA A+ Core 1 (220-1001) — Question 231

After restoring a laptop to factory settings, a client can no longer use the touchpad on it. A technician verifies the system state was fully restored from the most recent, fully working backup. Which of the following should the technician check for NEXT using the fewest number of steps?

Answer options

Correct answer: D

Explanation

The correct answer is D, as many laptops have a function key that enables or disables the touchpad, and checking this can be done quickly. The other options involve more complex troubleshooting steps, like restoring the system or checking drivers, which are unnecessary if the touchpad was simply toggled off.