Cisco Customer Success Manager (DTCSM) — Question 83

What is a leading indicator of adoption in the healthscore?

Answer options

• A. renewal
• B. integrated account plan
• C. product sales
• D. product quality

Correct answer: A

Explanation

Renewal is a key indicator of customer adoption as it shows that users find value in the product and are willing to continue their subscription. The other options, while important, do not directly reflect the customer's ongoing commitment to the product like renewal does.