Cisco Customer Success Manager (DTCSM) — Question 78

Which factor delays time to value?

Answer options

• A. unreviewed Success Plan
• B. unpaid invoice
• C. loss of project sponsor
• D. negative Net Promoter Score

Correct answer: B

Explanation

An unpaid invoice can delay the time to value because it may prevent the continuation of services or resources essential for project completion. The other options, while significant, do not directly cause a delay in financial transactions that can halt progress as an unpaid invoice does.