Cisco Customer Success Manager (DTCSM) — Question 76

What is a technical adoption barrier?

Answer options

• A. lack of integration with other products
• B. underutilization of licenses
• C. untrained customer user group
• D. customer not measuring product value

Correct answer: A

Explanation

The correct answer, A, highlights that a lack of integration with other products can significantly hinder the adoption process, as seamless interoperability is crucial for user acceptance. Options B and C address issues related to usage and training, while D focuses on measurement of value, which, though important, do not directly classify as technical adoption barriers.