Cisco Customer Success Manager (DTCSM) — Question 5

The customer wants to increase the number of services in their portfolio and improve the time to launch these services. Which two business outcomes are appropriate? (Choose two.)

Answer options

• A. cost efficiency
• B. employee satisfaction
• C. time to market
• D. business growth
• E. sustainability

Correct answer: C, D

Explanation

The correct answers, C and D, represent critical objectives for a business looking to introduce more services quickly and effectively. 'Time to market' refers to reducing the launch time of new services, while 'business growth' indicates the expansion of the company's offerings, both of which align with the customer's goals. Options A, B, and E do not directly address the customer's intent to increase service offerings and launch speed.