Cisco Customer Success Manager (DTCSM) — Question 31

The customer wants to increase their market share and protect brands reputation. Which two business outcomes are critical to the company's success? (Choose two.)

Answer options

• A. risk management
• B. credibility
• C. business growth
• D. cost efficiency
• E. sustainability

Correct answer: B, C

Explanation

The correct answers, credibility and business growth, are vital as they directly contribute to a positive brand image and an increase in market share. While risk management, cost efficiency, and sustainability are important, they do not directly impact reputation or market presence as strongly as credibility and growth do.