Cisco Customer Success Manager (DTCSM) — Question 29

What are two examples of expand opportunities? (Choose two.)

Answer options

• A. providing solution optimization services
• B. adding headcount to manage solution by the customer
• C. training on existing features
• D. hosting an executive review
• E. increasing license count

Correct answer: A, E

Explanation

The correct options, A and E, represent ways to expand business opportunities by enhancing service offerings and increasing user capacity. Options B and C focus on managing existing solutions rather than creating new growth opportunities, while D, although beneficial, does not directly contribute to expanding business potential.