Cisco Introduction to Cisco Sales — Question 22

Which of the following could be considered a business outcome?

Answer options

• A. implement a direct-to-customer experience by the end of FY 2021
• B. respect employees, customers, and suppliers
• C. to nourish people and the planet
• D. customer experience/innovation/fulfillment

Correct answer: A

Explanation

Option A is a specific, measurable goal that indicates a clear business outcome related to customer engagement. The other options, while valuable principles and aspirations, do not specify a tangible business result or timeline, making them less applicable as direct business outcomes.