Cisco Contact Center Enterprise Implementation and Troubleshooting — Question 4

Which telephony deployment is between a TDM trunk and a VOIP?

Answer options

• A. CUCM
• B. CUBE
• C. Voice gateway (VGW)
• D. CUSP

Correct answer: B

Explanation

The correct answer is B, CUBE, which serves as a gateway to connect TDM and VOIP technologies by translating protocols and facilitating communication. CUCM (A) is primarily a call manager, while Voice gateway (VGW) (C) is a more general term that doesn't specifically denote the interworking functionality. CUSP (D) is related to SIP but does not specifically fulfill the role of bridging TDM and VOIP.