Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) — Question 50

Configure Call Queuing in Cisco Unified Communications Manager. Where do you set the maximum number of callers in the queue?

Answer options

• A. in the telephony service configuration
• B. in the queuing configuration
• C. in Cisco Unified CM Enterprise Parameters
• D. in Cisco Unified CM Service Parameters

Correct answer: B

Explanation

The correct answer is B, as the maximum number of callers in the queue is specifically configured within the queuing configuration settings. Options A, C, and D do not pertain to the queuing configuration, as they relate to different service or parameter settings within Cisco Unified Communications Manager.