Implementing Cisco Collaboration Applications (CLICA) — Question 97

An engineer deploys Centralized Deployment for Cisco IM and Presence, where central IM and Presence runs version 12.0, and remote Cisco UCM clusters run version 10.5. The engineer checks under System > Centralized Deployment and notes that Status remains unsynchronized.
What are two reasons for this status? (Choose two.)

Answer options

• A. This connection must be synchronized from the remote Cisco UCM Administration menu.
• B. The remote Cisco UCM cluster does not support OAuth Refresh Token flow.
• C. The Cisco UCM and IM and Presence cluster must be running at least version 11.5 to allow for Centralized Deployment.
• D. The username and/or password of the application user that was provided for adding remote clusters to the central IM and Presence is incorrect.
• E. The application user that is configured on remote Cisco UCM clusters does not have “Standard AXL API Access” added.

Correct answer: B, E

Explanation

The correct answer B indicates that the remote Cisco UCM cluster's lack of support for OAuth Refresh Token flow prevents proper synchronization. Answer E is correct because without 'Standard AXL API Access', the application user cannot communicate effectively between the clusters. The other options, A, C, and D, do not directly relate to the synchronization issue in this scenario.