Implementing Cisco Collaboration Applications (CLICA) — Question 96

A collaboration engineer restored a failed primary node of an active/standby IM and Presence subcluster with the Server Recovery Manger set to defaults. The engineer notices that the user is still assigned to the secondary server. Which action resolves this issue?

Answer options

• A. Wait for 30 minutes for automatic fallback to occur.
• B. Restart the services on the primary server.
• C. Modify the DNS SRV records to point back to the primary server.
• D. Select the Fallback button under Presence Redundancy Group Configuration.

Correct answer: D

Explanation

The correct action is to select the Fallback button under Presence Redundancy Group Configuration, which forces the user to switch back to the primary server immediately. Waiting for automatic fallback may take too long, restarting services does not address the user assignment, and modifying DNS SRV records is unnecessary since the subcluster is already operational.