Implementing Cisco Collaboration Applications (CLICA) — Question 162
An engineer needs to configure individual call handler greetings on Cisco Unity Connection so that a single greeting can override all other greetings set by users during a holiday period. Which type of greeting should be configured to accomplish this goal?
Answer options
- A. internal
- B. holiday
- C. alternate
- D. closed
Correct answer: B
Explanation
The correct answer is 'holiday' because it is specifically designed to override all user greetings during designated holiday periods. The 'internal' greeting is meant for internal callers, 'alternate' is used when the user is temporarily away, and 'closed' indicates that the service is not available, none of which provide the functionality needed for holiday overrides.