Implementing Cisco Collaboration Applications (CLICA) — Question 140

A company deployed the Cisco Webex App with single sign-on enabled using the internal IdP, but users receive the error "Single Sign On Failed. Invalid Status code in Resume" when trying to log in through the security assertion markup language SSO. Which action must an administrator take to resolve the issue?

Answer options

• A. Configure SSO in Control Hub with Cisco DUO.
• B. Configure SSO in Control Hub with Microsoft Azure.
• C. Configure SSO in Control Hub with Okta.
• D. Configure SSO in Control Hub ADFS.

Correct answer: D

Explanation

The correct answer is D because configuring SSO with ADFS ensures that the integration aligns with the internal IdP setup, addressing the specific error encountered by users. Options A, B, and C involve different identity providers that may not be compatible with the current configuration, leading to the authentication failure.