Implementing Cisco Collaboration Applications (CLICA) — Question 134

A user is experiencing video quality issues and wants to verify packet loss, jitter, and codecs in use. Where can the user find this information in the Webex App for Windows during a call?

Answer options

• A. Settings, Status, and press Diagnostics in the Webex App or Ctrl+Shift+Alt+S
• B. Settings, Health Checker, and press Diagnostics in the Webex App or Ctrl+Shift+Alt+D
• C. Help, Health Checker, and press Diagnostics in the Webex App or Ctrl+Shift+Alt+D
• D. Help, Health Checker, and press Status in the Webex App or Ctrl+Shift+Alt+S

Correct answer: A

Explanation

The correct answer is A because the user can access the relevant diagnostic information through the Settings menu and the Status option. Options B and C incorrectly reference the Health Checker, which does not provide the same diagnostic features. Option D also misstates the action needed by suggesting to press Status instead of Diagnostics.