Implementing Cisco Collaboration Applications (CLICA) — Question 133

An administrator must ensure that voice messages intended for mailboxes that cannot be located are forwarded to the regional manager's mailbox. Which configuration accomplish this goal?

Answer options

• A. Add the regional manager user to the all voicemail users distribution list.
• B. Add a wild-card alternate extension to the regional manager user.
• C. Add the regional manager user to the undeliverable messages distribution list.
• D. Add the regional manager's extension as an alternate extension for all system users.

Correct answer: C

Explanation

The correct answer is C because adding the regional manager to the undeliverable messages distribution list ensures that any messages that cannot be delivered go directly to them. Option A does not specifically address undeliverable messages, while B and D do not direct messages to the regional manager's mailbox for unlocatable recipients.