Avaya Call Management System Administration — Question 2

Which ACD integration is slowed with CS1K PBX switch?

Answer options

• A. Avaya Call Center Elite
• B. Avaya IP Office Contact Center
• C. Avaya Aura Contact Center
• D. Avaya Contact Center Select B

Correct answer:

Explanation

The correct answer is A. Avaya Call Center Elite, as this integration has known issues with performance when interfacing with the CS1K PBX switch. The other options, while they may have their own characteristics, do not exhibit the same level of integration slowdown with the CS1K.