Avaya Enterprise Telephony Administration — Question 11

Which two components are required for an Avaya Oceana® Contact Center Administration for multimedia only deployment? (Choose two.)

Answer options

• A. Avaya Aura® Session Manager (SM)
• B. Avaya Aura® Application Enablement Services (AES)
• C. Avaya Aura® Communication Manager (CM)
• D. Avaya Control Manager (ACM)
• E. Avaya Aura® System Manager (SMGR)

Correct answer: C, D

Explanation

The correct answers, C (Avaya Aura® Communication Manager) and D (Avaya Control Manager), are essential for managing communications and controls in a multimedia-only setup. Options A, B, and E are not required for this specific deployment type, as they pertain to other functionalities or integrations not needed in a multimedia-only context.