Avaya IP Office Platform Advanced Implementation — Question 26

What is the process for routing calls to one or more networked locations that appear as a single center called?

Answer options

• A. Virtual Site Routing
• B. Multiple Routing
• C. Best Service Routing
• D. Interflow Routing

Correct answer: D

Explanation

The correct answer is Interflow Routing, which refers to the practice of directing calls to multiple locations that operate as one. The other options do not accurately describe this process, as they refer to different routing techniques or concepts unrelated to the unified call center structure.