Avaya IP Office Platform Advanced Implementation — Question 22

What are two call vectoring command failures for "adjunct routing"? (Choose two.)

Answer options

• A. The VDN's COR does not permit routing to the adjuncts supplied destination.
• B. The specified agent is not logged into the specified split for a direct agent call.
• C. The VDN's COS-group does not have Console Permission set to y.
• D. The CTI link can be any identifier.

Correct answer: A, B

Explanation

The correct answers, A and B, identify specific failures that can occur in adjunct routing; A indicates a restriction on routing permissions, while B shows that an agent's status affects call routing. Options C and D do not represent failures in adjunct routing; C pertains to permissions that do not directly impact adjunct routing, and D describes a characteristic of the CTI link rather than a failure.