Avaya IP Office Platform Advanced Implementation — Question 2
You have been asked to remove an existing hunt group 10 in the Call Center Elite system. The hunt group is associated with Group type of EAD-MIA, and multiple vectors are referencing this hunt group.
Which command would be the start point?
Answer options
- A. list usage hunt-group 10
- B. list hunt group 10
- C. list usage extension xxxx(Where xxxx is the extension number)
- D. remove hunt-group 10
Correct answer: B
Explanation
The command 'list hunt group 10' is the correct starting point as it allows you to view the details and usage of the hunt group before proceeding with any removal. The other options either list usage details or attempt to remove the group without first reviewing its current status, which is not the best practice.