Avaya IP Office Platform Advanced Implementation — Question 1

How can the installer identify if a customer has the Call Center Elite package?

Answer options

• A. Check the System-Parameters Customer-Options Form, and look for the "Call Center Elite" field.
• B. Check the Feature-Related System Parameters, and look for the "Call Center Elite" field.
• C. Check the System-Parameters Customer-Options Form, and look for the "EAS" field.
• D. Check the System-Parameters Customer-Options Form, and look for the "Vectoring" (3-0 Enhanced) field.

Correct answer: B

Explanation

The correct answer is B because the 'Call Center Elite' package is identified in the Feature-Related System Parameters. Options A and C are incorrect as they refer to the wrong fields in the System-Parameters Customer-Options Form, and option D also points to a field that does not indicate the presence of the Call Center Elite package.