Avaya OneCloud CCaaS Fundamentals — Question 39

When a user is forwarded to Avaya Aura Messaging (AAM), Avaya Aura Communication Manager (CM) needs to indicate to AAM who the call was originally destined for, so that the message is left in the correct mailbox.
Which SIP header is used to indicate for whom the call was originally destined, and the reason for being forwarded to AAM?

Answer options

• A. B = history info
• B. To
• C. Request
• D. P-Asserted-Identity

Correct answer: C

Explanation

The correct answer is C, as the Request header carries the necessary information about the original call's destination and forwarding reason. Options A, B, and D do not serve this specific purpose in the context of SIP forwarding to AAM.