Avaya Aura Messaging Administration and Maintenance — Question 16

Avaya Aura Contact Center (AACC) uses Avaya Aura Media Server (AAMS) media processing capabilities.
When adding the AAMS in Contact Center Manager Administration (CCMA), which three statements regarding the Master Content Store are true? (Choose three.)

Answer options

• A. If the AAMS server does not contain existing contact center media, CCMA uploads base media to it.
• B. Select the Master Content Store check box for only one media server.
• C. Select the Master Content Store check box for the AAMS server that manages media and prompts.
• D. Select the Master Content Store check box for each media server.

Correct answer: A, B, C

Explanation

Option A is correct because CCMA uploads base media to an AAMS server without existing media. Option B is also correct as only one media server should have the Master Content Store check box selected to avoid conflicts. Option C is correct because the AAMS server that manages media and prompts needs to be designated as the Master Content Store. Option D is incorrect since selecting the Master Content Store for each media server would lead to issues with media management.