Avaya Aura Messaging Administration and Maintenance — Question 14

When performing a database restore, Avaya Aura Contact Center (AACC) services must be shut-down before starting the restore.
How are these services shut-down?

Answer options

• A. Use the Stop Shadowing command on the SMMC System Tray to manually shut-down the services.
• B. Use the System Control and Monitor utility to manually shut-down the services.
• C. The database utility performs the shut-down automatically.
• D. Use the Windows Services utility to manually shut-down the services.

Correct answer: A

Explanation

The correct answer is A because the Stop Shadowing command in the SMMC System Tray is specifically designed for this purpose. Options B and D suggest using different utilities which are not the correct methods, and option C incorrectly states that the database utility manages the shut down, which is not accurate.