Avaya IP Office Administration — Question 1

To support cradle-to-grave reports for any call, in addition to the Avaya Call Reporting Base license, what is the minimum Avaya IP Office™ configuration?

Answer options

• A. Essential Edition with an external PC to run Avaya Call Reporting
• B. Essential Edition with an external PC to run Avaya Call Reporting and an Avaya IP Office™ CTI license
• C. Preferred Edition with VMPro
• D. Preferred Edition with VMPro and an Avaya IP Office™ CTI license

Correct answer: D

Explanation

The correct answer is D because the Preferred Edition with VMPro and an Avaya IP Office™ CTI license is necessary for comprehensive call reporting capabilities. Options A and B do not provide the required functionality without the Preferred Edition, and option C lacks the CTI license needed for cradle-to-grave reporting.