Avaya IP Office Platform Implementation — Question 3

The technician has just restarted the WFO_Production_Domain Production Server service on the Application server, and is now having problems logging into the web portal.
What should be checked first?

Answer options

• A. that the security settings on Internet Explorer allows access to multiple servers
• B. that the network connectivity to the server is active
• C. that the beasvcX64.exe process has run up to about 1.44 GB of memory usage
• D. that there is no connection via wifi

Correct answer: B

Explanation

The first thing to verify is that the network connectivity to the server is active, as this is essential for accessing the web portal. If the network connection is down, it will prevent the technician from logging in, regardless of other settings or processes. The other options may be relevant but are less critical to establishing a successful connection.