Avaya IP Office Platform Implementation — Question 19

If an Avaya Contact Recorder (ACR) stops recording, which three should be checked? (Choose three.)

Answer options

• A. the Recorder Status pages
• B. the MSSQL Server status
• C. the ACR service status
• D. the BDR service status
• E. the Alarms

Correct answer: B, C, E

Explanation

To diagnose recording issues with the ACR, it's crucial to check the MSSQL Server status, ACR service status, and any Alarms that may indicate problems. The Recorder Status pages and BDR service status are less directly related to the recording functionality, making them less critical to check in this scenario.