Avaya IP Office Platform Implementation — Question 18

A customer cannot connect to the Avaya Contact Recorder (ACR) server web client.
Which log should you check?

Answer options

• A. the Tomcat Logs
• B. the Catalina logs
• C. the usage report logs
• D. the var logs

Correct answer: D

Explanation

The correct answer is D, as the var logs typically contain critical information about system operations and errors that can help diagnose connectivity issues. Options A and B refer to specific logs related to the Tomcat server, which may not provide the necessary details for ACR web client access problems. Option C, the usage report logs, are focused on usage statistics rather than connectivity issues.