Avaya Aura Contact Center Administration — Question 6

The C:\WINDOWS\system32\drivers\etc\hosts file on the Contact Center Manager Server (CCMS) contains multiple entries for each host. You have removed the duplicate entries by manually editing the file.
What should you do next to completely resolve the issue?

Answer options

• A. Run the Server Configuration utility, save and apply all changes, then reboot the CCMS server.
• B. Reboot the CCMS server.
• C. Use the windows services utility to restart the MAS Configuration manager services.
• D. Run the CCMS network Configuration utility, save and apply all changes, then reboot the CCMS server.

Correct answer: C

Explanation

The correct answer is C because restarting the MAS Configuration manager services ensures that any changes made to the hosts file are recognized and applied by the system. The other options either involve unnecessary server reboots or do not specifically address the need to restart the relevant services, which is key to resolving the issue.