Avaya Aura Contact Center Implementation — Question 2

A customer with an Avaya Aura Contact Center has been notified that due to Inclement weather the contact center will not be opening today. The customer would like to remotely implement an announcement to explain the reason for the unscheduled closure and is going to use a Boolean variable to accomplish this.
Which two statements regarding a Boolean variable are true? (Choose two.)

Answer options

• A. A Boolean variable is a variable of the type TRUE/FALSE.
• B. A Boolean variable is a variable of the type ON/OFF.
• C. A Boolean variable can be used on a Master Script, a Primary Script or a Secondary Script.
• D. A Boolean variable cannot be used in a loop.

Correct answer: A

Explanation

Option A is correct because a Boolean variable indeed represents two possible values: TRUE or FALSE. Option B is also correct as ON/OFF can be considered equivalent to TRUE/FALSE in logical operations. Options C and D are incorrect because a Boolean variable can be utilized in various script types, and it can also be used within loops.