ASQ Certified Quality Engineer (CQE) — Question 19

Which of the following quality gurus was very critical of merit-pay and individual bonuses?
He discouraged management by objectives and the ranking of employees by performance.

Answer options

• A. Dr. Juran
• B. Dr. Deming
• C. Dr. Taguchi
• D. Dr. Feigenbaum

Correct answer: B

Explanation

Dr. Deming is known for his criticism of merit-pay and individual bonuses, advocating for teamwork and a focus on overall quality rather than competition among employees. The other options, while influential in quality management, did not share the same level of criticism regarding these practices as Deming did.