ASQ Certified Manager of Quality / Organizational Excellence (CMQ/OE) — Question 47

A leader derives her or his leadership role from:

Answer options

• A. Her or his experience and training
• B. Acceptance of her or his direction by the followers
• C. Top management
• D. Acceptance by the external customers and the public

Correct answer: B

Explanation

The correct answer is B because a leader's effectiveness is largely dependent on the willingness of followers to accept and support their direction. Options A, C, and D focus on external factors rather than the intrinsic relationship between a leader and their followers, which is crucial for effective leadership.